All Hand-Tied Bouquet Subscriptions include the following:
Designer's Choice hand-tied bouquet delivered once or twice a month for 3 / 6 / 12 months
First Delivery: a tall contemporary vase (the perfect size to display the bouquets in)
First Delivery: a pair of clippers (to recut the stems)
With this prepaid option, you will pay a delivery fee on the first shipment and then we cover the remaining delivery fees!
Can the recipient change the delivery address or date themselves? Yes, just have them call or email us to make the change. But please note, this is not a pre-paid credit for flowers, it is a subscription that is to be sent to the same address at regular intervals throughout the year. The address and dates can be adjusted once or twice, but can't be changed over and over again.
Where do you deliver? You can check out our delivery map here, but we deliver pretty much everywhere in the GTA.
When will the flowers be delivered? You select the first delivery date when checking out. After that, if not otherwise stated, they will be delivered on the same day of the week each month. For example, for a once a month order, if they are delivered on the first Wednesday of a month, they will always be delivered on the first Wednesday of each month. For a twice a month order, they will be delivered in two-week intervals, always on the same day of the week. Of course, this can be changed if the recipient has a different preference.
How long will the flowers last? Because the majority of our flowers are locally grown, they are super fresh. We like to include some delicate and dainty blooms along with more hardy blooms, so the bouquet lifespan will range between 5-10 days.
Will the flowers look the same each month? Not at all! As we use primarily Ontario-grown flowers, we select the best of what is in season. Our designs are constantly changing, and no two arrangements are ever the same. The automatic colour palette for subscription arrangements is "Designer's Choice", but please let us know of any colour of flower likes and dislikes and we will do our best to accommodate.
Where will the flowers be left if I am not home? If you live in a condo, we are happy to leave the flowers with your concierge, (just make sure they are willing to accept them). We can also leave them right outside your apartment door if you give us your buzz code (and you trust your neighbours). If you live in a house and no one is home, we can leave the flowers with a neighbour, just let us know who. In the winter when temperatures drop below zero the flowers can't be left outside or they will freeze (and may die).
What if I am going on holiday? No worries! Just email us and we would be happy to delay your delivery by a week (or just skip the month if you prefer). We just need at least 48 hours notice in order to change or postpone any subscription deliveries.
What are the clippers for? Fresh flowers like to have their ends recut every few days. It helps them drink and therefore last longer. Some of the hardier blooms can last 10+ days when properly cared for.
Do I have to prepay? Yes. The subscription rate is a great deal but must be pre-paid. If you are ordering for a business and prefer to be billed monthly, that can also be arranged (at a higher price than listed here). Just email us to set this up.
Can I see a photo of each arrangement? As we have many happy subscription customers, we are not able to email a photo of each subscription delivery - there are simply not enough hours in the day!
Am I able to cancel my subscription? We don't offer refunds for subscriptions, we want to make sure you love our arrangements and we can add notes to your subscriptions with your preferences.
Any other questions? Feel free to email us at firstname.lastname@example.org or call us at 416-504-3000.